Service FAQ

You can schedule a service appointment by calling our service appointment center directly at (714) 361-9881, or by using our online scheduling tool by clicking here.

While we do accept walk-ins, we strongly recommend scheduling an appointment to ensure timely service based on your reservation. Walk-ins are handled on a first come, first serve basis, and wait times may be longer during peak hours.

Yes! We offer 24/7 drop off for any vehicle(s).

We offer a wide range of services, including routine maintenance (oil changes, tire rotations, brake inspections, diagnostics, engine and transmission repairs, HVAC service, electrical system repairs, commercial / fleet services and repairs.

The duration for your service appointment depends on the type of service being performed. Routine maintenance typically takes 1-2 hours. More extensive repairs require additional time. For mechanical diagnosis or repairs we ask for 24-48 hours from time of drop off for detailed diagnosis and estimates. We strive to provide accurate time estimates and keep you informed throughout the process.

Yes, we offer complimentary Uber service within a 10-mile radius from the dealership. We also have rental cars available (See your service advisor for details)

We accept cash, credit cards (Visa, MasterCard, American Express, Discover) and debit cards. There is a 3% processing fees when using a credit card for payment. Financing options are also available for larger repairs through our partnership with sunbit.

Yes, you can reach them at the following direct work lines and or by email:

• Luis Palomino: (714)729-5799 ([email protected])
• Martin Jacobo: (714)729-5790 ([email protected])
• William Enriquez: (714)716-1017 ([email protected])
• Nathan Howard: (714)729-5793 ([email protected])
• Rafael Garcia: (714)729-5798 ([email protected])
• Gaby Reveles: (714)716-4354 ([email protected])
• Raidel Soto: (714)729-3879 ([email protected])
• Mauricio Vidrio: (714)716-1038 ([email protected])

Marcos Fernandez

Parts and Service Director

Direct Phone: (714) 729-5797

Email: [email protected]

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Jose Bonilla

Parts Manager

Direct Phone: (714) 729-5796

Email: [email protected]

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In Person: Visit our parts and or service department and ask to speak with the Supervisor. Our parts advisors and or service advisors will notify them to meet you as soon as possible.