Customer Testimonials
I have bought from Patrick Graham for years now. He is helpful and makes the experience great and fast. He’s the best commercial guy you will meet. You have to hit him up for your next truck. He always goes that extra mile !
Martin jacobo in the service department was great and very professional. I highly recommend you go to him to get service on your vehicle. He will get you taken care of.
Great service from the mechanic and the tire guys, along with the service advisor. I definitely will go back and I recommend them. Knowledgeable and thorough in their work.
Excellent and knowledgeable repair service! Communicated frequently so I knew the status of the repairs. After work was complete, they even cleaned the vehicle. Above and beyond service!
The dealership from the sales person Dennis and the finance man that helped us Mario were both excellent easy to work with, friendly and easy going.
I went in to get a fix on a recall on my car and had a great experience. they were all very friendly and helpful
SoCal Jeep service centers are being bombarded by recall demands for Grand Cherokee SUV’s, amongst others I’m sure. I struggled for months looking for my recall parts until I found Joe At Premier in Buena Park. Joe and Premier of Buena Park have their program organized and running smooth. I called on a Monday and Joe asked me to physically come in when I could so he could order my part. He told me it could be a while before my part request was filled but that I would be guaranteed one as soon as it was available. ...
Joe and the rest of the service team at Premier in buena park rock. Best service. This is the only place where I get my car serviced
Bought new Jeep at this dealership a few months back. Great buying experience. Brought Jeep in for an oil change. Friendly staff and quick service. Jeep was really clean when I got it back.
Best service you’ll get, ask for George San Martin in the service department he’ll take GREAT care of you ! Bought my car at this dealership as well ✨
Service desk guys are always on top of things, they keep us updated and do their best not to keeps us waiting, always great service!
Just had my new 2021 Jeep Wrangler Rubicon delivered (to my door) & the whole experience from start to finish far exceeded my expectations.... I live in San Diego & had contacted a dozen other Dealerships within 100 miles but Premier outshone them all. Braian Arellano took care of everything. Cannot recommend them enough.... Not only were they the best price on the model I wanted but Braian was knowledgeable & very helpful.
George and Moe have taken great care of me for years. I drive past 2 other Jeep dealers to come to Premier, SPECIALLY because of George and Moe.
Customer service is top notch here in service. When my brand new Ram diesel had catastrophic engine failure and the manufacturer dragged their heels, the team here at Premier stepped up. Lou the service advisor, Moe the shop foreman and Marcus the service manager are assets to the dealership. Thank you guys for helping me out and not letting me down like the pricey new truck did!
I’m still a little afraid to drive the car. Warning lights going on at startup and going off after a few seconds. But van is 5 years old and this is a new issue.
Took my car for service and Nikki was awesome!!! Delightful service and very fast! Very welcoming, we’ll recommend this place to friends and I will be definitely returning.
Towed my dog mom van in to Buena Park chrysler Jeep dodge and Jr took care of me, I called the day before and let him know it was coming in. Car arrived safely and Jr took care of me and the vehicle got in, maintenance was done, problem was solved and picked it up next day. Van got a bath and was ready to go. Jr hooked me up and took care of business as promised! Thank you for making the process worth coming to the dealership !!
30 k service was performed quickly, but due to an issue with the cabin filter, I have to take the car back in to be corrected.
Very satisfied with the Customer Service Junior help me, and he was excellent, very professional and I was so pleased with his service. I will recommend my friends and family if they want to buy a car to this dealer.
The service writer Joe got me right in and the oil change with tire rotation was completed in a short time. Excellent work and customer service
The service advisor was fast and efficient, help me through my maintenance. Will definitely be back. I had some issues with my tires and he took care of aswell
Lou did an amazing job very welcoming attitude, answered questions with ease and the actual service was prompt. Will definitely make premier my car service home.
Good customer service , and Very professional. Always willing to help. Very well clean and sanitize. I felt safe. Thank you for you services. Will be back again.
Fast and my service guys was amazing!! Definitely will go there again. Best experience I have had in years at the dealership maintaining my car.
Quick, fast and great service by my service guy. Thank you very much for fixing our jeep. I would take my vehicle there again in the future
Customer service was amazing, top to bottom. The Service writer George was excellent..Even the oil change guy, was on point, courteous and very professional top to bottom. Could not ask for better service.
I reached out ahead of time to the dealer, online, and they had the vehicle I was interested in ready to test drive when I got there. The salesperson I worked with, Dennis, was friendly, responsive to my needs, and respectful of my wishes regarding exactly what I was looking for in my purchase. Safety protocols were in place and observed consistently. I had already interacted with (and walked away from) multiple dealers and done months of research before visiting Premier, and was thrilled to finally find the vehicle and the level of service I was looking for here. Thank ...
Great fast service with home delivery even if its over 100 miles away. Their inventory is on the internet and the whole sales process can be done online.
Very good experience! They helped so much with finding the perfect car and perfect price ! I’m so glad I got my first car here
Bought a Jeep Wrangler. Dealer was honest and transparent. Test drive, buying process, and financing were a breeze. No time wasting here. Overall happy with the experience at Buena Park.
Always come here for service Kenny is always super helpful and keeps you updated the whole way through. Would not go anywhere else for service.
I am never disappointed. I look forward to every visit because I am treated better here than many other places. Outstanding customer service! Thank you!
Jeff and Dennis made the car buying experience wonderful and I didn’t have to leave the comfort of my city! Handled everything over the phone and even got the vehicle delivered to me! I really felt like I got a VIP experience. If you are looking for a new or new to you vehicle I highly recommend Premier CDJR of Buena Park they truly make the car buying process easy and exciting!
Excellent experience in buying a new truck. Everyone was very helpful and knowledgeable of the sales process. Everything was completed in a very timely matter.
Service Advisor George and Technician Chuck were fantastic. ‘Brakes replaced, and everything underneath my Rubicon re-torqued making it good to go for my next trail run. Everyone in the Service Department is friendly and professional.
Service writers were professional and practiced appropriate distancing. Repairs were done the same day. Area was clean and staff was friendly. I was out 15 minutes after arrival for pickup. Thanks
Getting service through Mauricio was quick, easy, and helpful. He was ready on time, and called me when it was done, which was very quick.
I had a wonderful experience at this dealership. I live in Venice and I came all the way to Buena Park (26 miles) on the recommendation of a friend. I did not have a pleasant experience the first time around when I leased a similar car at another dealership years prior. They were too pushy, we’re not helpful after I leased the car, did not really go over the contract with me and overall had poor customer service. The Buena Park dealership was nothing like this. Both George San Martin, Tony Shaw and Patricia Galeana took the time to explain ...
Everyone at Premier was great, especially Osbaldo. We had visited other dealerships and were feeling exhausted! Osbaldo was great from the beginning. He explained everything thoroughly and made sure we were well taken care of. Will definitely recommend them to our friends and family!
Great Service as usual!! Walked in and got my Durango serviced quickly without hassle. The service desk staff are always pleasant and professional. Thank you George!!
The staff was very friendly, knowledgeable and helpful. The dealership was clean and have comfortable waiting areas. If they don’t have the exact vehicle, they go above and beyond to locate one and have it delivered.
Service rep was very kind and helpful over the phone and in person will definitely use their service department again also spoke to a lady in financing very helpful
Ryan was a great salesman. Upfront and honest, no pressure to buy. I would absolutely recommend this dealership for someone looking to get a new or used car.
As usual George took excellent care of me and my vehicle problems. It’s always a great experience with George San Martin and Premier CHRYSLER Dodge and Jeep.
I took my 2019 Jeep Grand Cherokee in for an oil change yesterday. The service team was friendly, helpful and informative. I also needed a tire replaced. The team was able to order one and have it delivered and installed with in a couple hours. While I was waiting I meet with Zakk (the sales rep that helped me with my initial purchase) and we discuss downsizing my less fuel efficient GC for a more fuel efficient 2019 Cherokee Latitude Plus. I ultimate was able to drive away having traded my GC for the latter with a nice deal. I couldn’t ...
Mark Benson is a very knowledgeable and thourough sales person. He explained and educated us on use of our new car. Mark gave us all his contact information if we had further questions.
Tony shaw was my salesperson and he made the experience of buying a car pleasant. There was no pressure and I got the car I wanted at a good price. Financing was easy and also no pressure to buy additional products.
Mark Benson was our salesman and did a great job. He was so helpful and patient with all our questions. He helped us pick just the right vehicle for our needs! He is a 10 all the way and we would highly recommend him!
Definitely stop by and have Ben and Osvaldo help you shop and get you into a new car. Happy with my 2019 Jeep Renegade. Awesome.
I paid a bundle to have my Rubicon towed to Premier Jeep. My radiator let loose on the 10 freeway in Upland 3 miles from another Jeep Dealer. My Service writer George at Premier called me early the next morning and had his techs do the great job they always do on the many issues I needed addressed. Everything fixed right the first time as usual. My 120k mile Wrangler JKU runs like brand new thanks to the special care taken by Premier over all these years.
At first there was a person that had the coolest customer service until we ran some numbers usually a good sales man will do anythin to make you happy but there was a guy name Bobbi Webb that had a cool attitude but bad in numbers but then I got sent to another sales person he had great customer service and manage to get the numbers where I wanted them! Thanks Dennis.
The Premier Jeep team has been taking such good care of my Renegade since it’s first service! Recently Kenny helped share expertise with me while selecting tires and Manny dedicated quality work during the service and warranty repairs. Thank you George for your patience during check out 🙂 I see the team as an extension of my family and appreciate all those that help me.
Shopped around for a new Jeep Wrangler sports. Staff was professional and patient with me. Answered all my question. Miguel and Fernando helped me through the process. Highly recommended
Professional and friendly help from Lou and the rest of the staff, keep it up.. Had a routine service and it was done on time and with no issues..
I was impressed by the service , and courteous staff, cleanliness of the place. My Jeep runs like a champ and the repairs were reasonable. I will go there again.
It was a great experience buying my new car. The staff was great and they made it real easy and quick. I would recommend this Dealer to everyone.
Service department advisor Mr. Lou is super friendly very knowledgeable and he was great to give me updates on my car I will recommend anybody to use Premier Chrysler for the Dodge products
Very professional / work was done in a timely manner. Service advisor Chris was very attentive and made sure everything was taken care of. Thank you
Zack Prado made it happen! He is a great sales man never once did I feel pressured into doing something I did not want to do. I was able to drive off with my new 2019 Sahara 4x4 she is a Beauty! It was a smooth process all the way I would recommend Premier dealer, Zack, Agustin and Fernando made my dream come true. Can’t stop smiling .
I don’t like buying used cars and I am a customer that is definitely a pain. These guys handled it all with poise and professionalism. I did my homework and was a straight shooter and they were straight back. All I can ask for. Paperwork was mad fast after the deal was done, which I really appreciated.
They made the entire buying process so easy, smooth, stress-less and not to mention quick! Excellent customer service. Zakk was my salesman and he was very informative and eased any of my worries or anxiety that I was feeling.
Service Advisor Kenny with above expectations. He made sure I received the service I needed and in a timely matter. Kenny made sure I felt like I was at home while waiting for my car. I really appreciate his time and help I received. Thank you very much! Brown Waddles
Was curious about buying a Wrangler so stopped by the lot. Met Dennis and pleasantly talked about Jeeps at length. Test drove a Sahara and really liked it but didn’t make a deal that night. Came back several days later to up my offer and met Dennis, as Allen was assisting another customer. Discussion was brief - no hassle and no BS - Extremely refreshing! Made a deal and cleared finance in 20 minutes tops! This is the way car buying should be! If you need or want to buy a car without the nightmare experience, come to Premier! You’...
Service department technician, Frank does terrific suspension work. Lift kits for Jeep Wranglers, personable and a great guy. Highly recommend Frank or Moses, goes by Mo. As for service writers, been there a few Saturdays and understaffed. Wait times of 1 hour, couple Saturdays had only 1 service writer yet told cause a couple called in sick.
Both Luis and Patricia made the process efficient they both provided answers to all my questions and addressed my concerns . They made the experience less stressful
They are very helpful with a great customer service. Luis is very nice, answered all our questions and if he’s not sure he made it a point to have someone cime and it explain things.
From the start of my phone call to Axel in search of what I thought may be too much to ask for. But ultimately found more than I could've imagined in My Granite JEEP MOAB! It was a great experience. Yeah of course buying a "new car" is one of those "ugh" moments but not once did I ever feel that when I came here. Like I said Axel was the first person I spoke to and helped me in listening to my requests, helped search and Jeff found "the ahhhh JEEP" moment ...
Having purchased my Challenger Hellcat with premier of Buena Park has been nothing but outstanding! Daniel Ferraro has been our service tech for the last 2 years, he is kind and courteous, professional and very knowledgeable throughout every transaction. Whether it's just an oil change or a repair I don't have to worry because everyone at Premier will do their best to get you in and out. I drive from West Covina and pass many dodge dealers just for the peace of mind that I am guaranteed to receive with Daniel as my service advisor. It's worth the ...
I’ve been servicing my Rubicon here for years. 120k miles and still driving like new. They are honest and attentive. I will continue to do business with Premier.
Buying a new ram was a pleasent experience, salesperson was helpfull and finance departament explain everything in detail. THANK YOU GUYS. If I ever buy another new car I"ll think of coming back
Awesome dealership will be back when I need a car or truck the guys I deal with were Alan and Chris Highly recommend them and the Dealership everyone was very nice Thank You Bob ����
Great experience at Premier Chrysler Dodge in Buena Park. Service rep Daniel is always on point! Kept me updated on my repairs and got my car back to me quickly. Very happy with the service.
Great service was provided at the dealership. Definitely recommend going to this location. They provide great customer service. Very professional atmosphere and people at this location.
Service advisors excellent including Lou. The facility is new and you can view the work being done on your car. They are very friendly staffs
Took my truck in for the airbag recall. George San Martin handled the transaction quickly and professionally. Repairs were done in one day. Thank you for the great service
The service writers and all the staff are beyond nice all the time! From parts to mechanics to front desk, they are the best. My only complaint is there is no quite zone away from the TVs and music to hang out. 🙁
Very pleased with service department. Lou in service was very helpful.will use dealership for parts and service from now on.thank you.Great experience.at service department. Happy.
By far the fastest and greatest service I’ve ever had. Ask for Kenneth service advisor down in Buena Park Dodge dealer. He will get you in n out plain and simple!!
The lease process was smooth, Dennis and Nader they did a great job in working with us on finding an acceptable deal, everything went well
*Daniel, George and Mo are the best. Premier Jeep has taken care of my car with the best service since my husband past way. *
Gabriela Perez is the friendliest and most helpful throughout the entire buying process. The best of all was the speed and reliability presented by her and her associates. I arrived and left with a vehicle in just a few hours. Couldn't have asked for a better experience!
Very nice group of people and Dennis was very helpful and was very good at asking the right questions. Very happy with overall service .
My wife and I couldn’t have asked for a better shopping experience. We were treated like family by all staff. We are specially thankful to Bella, Hector, and Chris for their time, patience, and effort to help us get a great deal on our new car. Thank you!!!
Miguel is amazing genuine salesman. Hector sales manager is an Magician. Juan is hands down the nicest Finance Manager I've ever met. I wanna call them the avengers at Premier Jeep. I love my 2018 New Jeep Wrangler Rubicon JL, thank you so much guys, you deserve 10 out of 10 survey. -D.C.
Very friendly and helpful salesman went out of his way to make sure we had an answer to any questions we had. They made the buying experience pleasant
Great service very friendly staff. George the service writer was great. Will be coming back for all my services and recommend to all my friends and family. Thanks Premier!!
The service department was understanding and helpful. George is the best! He understood that I have to drive a far distance when I come in for service and made sure I got everything I needed done and makes the drive worth it! Thank you!
Chris, and everyone else at Premiere made my first car buying experience so smooth, I can?t thank them enough! The entire process, from start to finish, was a total breeze! Chris went above and beyond, exceeding every expectation I had! Thank you for being an amazing advocate, Chris!
30,000 mile service and oil change. Awesome service. Daniel Ferraro was my service technician. Daniel is not only a nice guy but he is a true professional. He is friendly, knowledgeable, and a fair guy. Great service and I will return.
Went in for oil change and some repair work. Justine was the guy who helped me. He explained everything thoroughly to me for the repair work under warranty. Great job. I?ll ask for justin next time I go in for sure.
I've been with my advisor, George, since last year. I always feel very well cared for. Usually, it's simple maintenance and an oil change. They are quick, have decent proces, and I always get a free car wash. Can't beat that!
Friendly people, they will do whatever they can to have you go home with the car that you want. Love my Jeep Grand Cherokee limited
I just recently had warranty repairs done on my Jeep at Premier Chrysler Jeep. Luis Palomino did an awesome job on the warranty repair work and provided me with excellent customer service. I highly recommend Luis and Premier Chrysler Jeep. Thank you Luis for all your help!
Good experience for my son 1st car!!! I like the service sad they got rid of the shuttle service and they are moving locations sad to hear that too...
Jeffery and Austin, awesome people I when in with my approval letter and very helpful and work with me to give me the best car and price. 1st jeep ever thank you once again.
Always well taken care of. I bought my car nearly 2 yrs ago. My 3rd jeep. I've had an 87" an 09' and now a 2016 and have taken them all to Premier in Placentia Great sales team, superb service team. I always ask for Daniel Ferraro, he treats me well and I never feel like I'm getting ripped off because I'm a woman. Great job guys!
I've been a Premier Service Dept customer for a bit over a year now once I got my new Jeep from elsewhere and heard they were the place to get ALL service done. Some things change as with any business. However, Moe Jubran the Service Manager has been there over 25yrs. He takes his department seriously. I normally have George to assist me but he is on vacation this week. I was a bit nervous not having my awesome George. However, Moe even with all he has on his plate personally took charge of assisting me with not even ...
Great people, great deals and great service. We had a great experience visiting this dealership, very happy with everyone who helped us go though our purchase. ....THANKS
I have to give 5 stars + to Premiere Jeep of Placentia because every time I go there for my 2013 Grand Cherokee Jeep I know I am in the best hands. George San Martin is my service Rep and is honest, reliable and thorough when describing the services done to my vehicle. The entire staff there is just outstanding and I wouldn't take my vehicle to be serviced anywhere else! Thanks guys! Lori Owen
We just purchased a Jeep Wrangler from Premier and I have to say that it was the most awesome car buying experience that we have ever had. We worked with both Alika Chow and Austin Moo in the sales department and they were both top notch professionals with exceptional customer service skills. No high pressure sales pitch, no gimmicks, just incredible sales folks who are eager to share their knowledge of Jeeps. This dealership is the absolute BEST Jeep dealership in Southern California and we can honestly say that because we visited a lot of them throughout our process of ...
